What our customers say about us

Want to hear about our customers' experience working with us? See quotes from couples who have had a ceremony with us:

"communication throughout was great, lots of info on your website and was easy to get in touch with you if we had any queries"
"we loved Everything. We were delighted with Leanne's (and the whole team) help, advice and attentiveness"
"communication was very good. Well organised and gave us plenty of notice when completing relevant paperwork"
"very well organised. Very friendly and approachable staff. Accommodating"
"the whole process was smooth and easy to navigate. We wanted to especially thank the two registrars who conducted our ceremony who were so beautifully attentive and present. We felt like they were friends who we had known for a long time and were touched by their investment in our ceremony. Thank you so much"
"beautiful building and interior, very friendly staff who really assisted us during the arranging of our very last-minute wedding planning"
"great hospitality, very friendly staff, everyone was welcoming and respectful"
"made me feel calm and safe, completed took a way any anxiety’s, Gorgeous humans who adore their jobs"
"Lynda and Janet were wonderful for our ceremony and made it feel very personal and special, and helped to calm our nerves beforehand! The organisation on the day of the ceremony from all involved was wonderful"
"very professional, especially considering the current state of our country, to be so professional, and non-judgmental, which could have tainted our day was very helpful. Both Chris's were very delightful"
"the ceremony was well organised. The staff was welcoming and supportive. Thank you so much"
"we had a wonderful day. All the staff were great. The venue and gardens are wonderful"
"ran the ceremony extremely well. Made sure everything was organised well"
"the communication throughout the booking process was quick and helpful. The Bootham Suite and gardens were beautiful and the Registrars were extremely professional and friendly"
"Gareth was great at making us feel relaxed on the day and allowed us to enjoy the moment"
"from Day One we have had the best experience with York Register Office - the portal to book the ceremony and the flexibility was brilliant. The level by which we could customise the ceremony with readings, music and particularly with the vows made the day special, but the highlight was the staff at the office. We popped by a couple of month before the wedding and they were so kind in letting us pop in to see the space beforehand. On the day they could not have been better - so human, down to earth, and it felt like they genuinely shared in our joy. A wonderful experience from start to finish"